Ans:24O'Clock offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that 24O'Clock 's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
You may use Internet Banking, Wallet to make your purchase.
24O'Clock also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards globally.
Ans:There are NO hidden charges when you make a purchase on 24O'Clock . The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
Delivery charges may be extra depending on the seller policy.
24O'Clock realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.
Returns are easy. Contact us by 2 days after you recieve the product to initiate a return (else replacement will be cocidered as cancalled) with a valid resion if the product is broken or not working then we will replace you with a new one and the defected piece will be collected during replacement delivery.
You can return the item through a third-party courier service. Return fees are borne by the Seller.
You will receive a call explaining the process, once you have initiated a return.